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Returns


At Native Riders we do our best to ensure that all orders meet or exceed our customerís expectations. Our handmade items are inspected by at least three Native Riders artist before being shipped. We will except returns within seven days of receipt of item, for an exchange or store credit only.

Shipping cost are non- refundable and return shipping cost are the responsibility of the customer. Returns will only be accepted on items that are odor free, have not been worn, washed, stained or damaged. Tags must still be attached to the item. For hygiene reasons we do not except any returns on barrettes or earrings.

We try to be as detailed as possible regarding sizing explanation and product details. If you are not sure about what size to decide on feel free to call or email us. Being that we are the actual artist we can be very helpful in this area.

We are more than happy to discuss in detail any questions you may have. We truly want you to be happy with your order. If your not we will go out of our way to make it right. We want you to look good in, feel good in and really enjoy your purchase. Itís the ultimate reason we do what we do. Not to mention, if youíre satisfied you just may visit us again. Everybody wins.

 Hope to serve you soon,

      Native Riders

 

What to do if you want to return an item:

        Please email or call us within 24 hours of receiving the item to explain the problem. Our email and voicemail are checked daily.

 

        Please wait for a response before shipping the item back, so that we can discuss the exchange and/or store credit options available to you.

 

         When shipping item back please consider tracking and insuring your item as we cannot be responsible for items lost in the mail.

 

        Upon receiving the item we will then follow through with the exchange or issue the store credit so long as the item is in the same condition it left in. We will email you to confirm either the new item has been shipped or store credit is now available.

 

~Thank you~

 





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